Production and shipping times.

🕰️ Production and Delivery Times

As soon as we receive your order, we begin the manufacturing process the next business day, starting early (our business days are Monday through Friday, 9:00 a.m. to 6:00 p.m.).

Each watch we make is a unique piece, completely personalized and handcrafted with special attention to detail. For this reason, the estimated production time is 12 business days .

📦 Domestic Shipping (Mexico)

Once manufacturing is complete, the order is delivered to our logistics company, which estimates a delivery time of 3 to 5 business days within Mexico.

🌎 International Shipping (United States)

For orders shipped to the United States, the estimated delivery time by the parcel carrier is 5 to 9 business days .

IMPORTANT TARIFFS AND TAXES IN THE UNITED STATES:

  • They will be The sole responsibility of the customer . Our products are generally exempt from tariffs because they are covered by the North American Free Trade Agreement and are priced under $800 USD.

  • The shipping company (FedEx, UPS, DHL, etc.) will notify the customer directly of the amount due.

  • The customer can pay online or upon delivery, depending on the carrier's policies.

  • The order will be delivered once these charges have been covered.

SUPPORT AND HELP

Marquis Walks 98, Neighborhood: Paseos del Marquis, Municipality: El Marquis, Querétaro, Mexico.

Monday to Friday from 10 am to 6 pm

CP 76245

Phone:

+52 448 126 69 48

Mail:

support@relojescarmen.com

relojespublicitarioscarmen@gmail.com