Production and shipping times.
🕰️ Production and Delivery Times
As soon as we receive your order, we begin the manufacturing process the next business day, starting early (our business days are Monday through Friday, 9:00 a.m. to 6:00 p.m.).
Each watch we make is a unique piece, completely personalized and handcrafted with special attention to detail. For this reason, the estimated production time is 12 business days .
📦 Domestic Shipping (Mexico)
Once manufacturing is complete, the order is delivered to our logistics company, which estimates a delivery time of 3 to 5 business days within Mexico.
🌎 International Shipping (United States)
For orders shipped to the United States, the estimated delivery time by the parcel carrier is 5 to 9 business days .
IMPORTANT TARIFFS AND TAXES IN THE UNITED STATES:
-
They will be The sole responsibility of the customer . Our products are generally exempt from tariffs because they are covered by the North American Free Trade Agreement and are priced under $800 USD.
-
The shipping company (FedEx, UPS, DHL, etc.) will notify the customer directly of the amount due.
-
The customer can pay online or upon delivery, depending on the carrier's policies.
-
The order will be delivered once these charges have been covered.
SUPPORT AND HELP
Marquis Walks 98, Neighborhood: Paseos del Marquis, Municipality: El Marquis, Querétaro, Mexico.
Monday to Friday from 10 am to 6 pm
CP 76245
Phone:
+52 448 126 69 48
Mail:
support@relojescarmen.com
relojespublicitarioscarmen@gmail.com